- Evaluations regarding managers.
- What is their managerial potential?
- How to maximize performance and delivery of the management team?
- What are the employees’ attitudes toward the organization and its management?
- What do customers think of the services they get from the organization?
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Evaluations regarding managers.
What is their managerial potential?
How to maximize performance and delivery of the management team?
Assessment centers / Individual assessments / 360 PDP
Customer satisfaction survey / Customer satisfaction focus groups
O.C.S. – Organizational Climate Survey
Casting / Boarding / Reconstructing
1. Assessment centers :A process conducted in order of assessing, selecting and matching participants to future managerial and executive positions as well as for creating a talent pool.
2. Individual assessments :A process using state of the art diagnostic tools allowing evaluation of personal capabilities and traits related to the organization’s core competences in order of drawing a career path for given persons.
3. 360 PDP (Personal Development Program) A full range evaluation of managers’ performances on various behavioral, mental and managerial issues done by frontal interviews made with their superiors, peers and direct reports. The aimed result is assembling a personal development program (PDP) for the given manager.
Evaluations regarding managers.
What is their managerial potential?
GENESIS Solutions to
1. Casting – The organizational Drama Defining the managerial casting needs. Constructing the human drama. Casting the suitable players. Exploring reasons for connections, frictions and collisions. Creating the affective stage. etc.
2. Boarding – Strategic teamwork A process aimed to team board members and discover their added value. Process starts with a 3 days tailored off-site followed by methodological implementation of gained results.
3. Reconstruction / reorganization :Re-correlating the organization’s chart to the natural evolution of its vision, missions and goals. Process allows flattening chart, reducing number of managers, unifying units and enables efficient conduct and delivery.
How to maximize performance and delivery of the management team?
GENESIS Solutions to:
1. Customer satisfaction survey : A process of face-to-face interviews with all or a sample of customers, conducted in local language, aimed to reflect customers’ attitudes toward the organization and the quality of services they get. The gathered and analyzed information will be used in order of improving services given.
2. Customer satisfaction focus groups: An informal assembly of people whose opinions are requested for the analysis and understanding of a targeted topic. The goal is to elicit the participants’ perceptions, feelings, attitudes and ideas. The gathered and analyzed information will be used while constructing marketing, sales and customer care strategies.
What do customers think of the services they get from the organization?
GENESIS Solutions to
O.C.S. – Organizational Climate Survey :
1. Surveying the inner organizational climate. Measuring, by using quantitative and qualitative tools, the employees’ attitudes, whether managers or workers, toward the organization and its management.
2. The gathered information and its analysis will allow process aimed to correlate the inner-organization climate to the organization’s vision, strategy and goals.
3. An effective usage of the gathered information will allow increasing engagement ratio and motivating people.What are the employees’ attitudes toward the organization and its management?