At GENESIS we have developed advanced research and polling techniques for organizations seeking to identify their current position, future goals and how to close the gap.
Among the issues to research and poll are questions about an organization’s internal values, what the public in general and customers in particular think about a company’s products and services and what process is needed to close the perceived gap.
Research:
Internal values.
Salary, compensation and benefits.
New product demands.
Human resources, status, needs and development.
Polls:
Public opinion.
Customer satisfaction.
Employee satisfaction.
Service development needs.
Training needs.